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Client Success Account Manager

Type: Full Time / Permanent
Location: Andover


CyberGrants is an ambitious, fast-growing and innovative company focused on providing the very best service to our clients. With nearly 20 years of experience supporting corporate and private philanthropy, CyberGrants brings customers an extraordinary wealth of knowledge and services.

As part of the Cybergrants team you will be part of a select few that are responsible for helping our corporate and private clients provide over 6.6 billion dollars in annual funding to national and local non-profit organizations in support of programs ranging from major natural disaster relief to local animal shelters and after school programs.

The Client Success Account Manager is a key contributor whom is responsible for receiving all incoming requests from CyberGrants’ largest clients, assisting with resolution on a variety of questions/technical issues, and organizing internal resources to gain information/answers on remaining items. The Client Success Account Manager will track all incoming issues with a high attention to detail, and will provide updated information to assigned clients on a daily or weekly basis. This individual must be highly organized, and able to work across multiple departments (both internally, and on the client side) to gather all necessary information and work towards resolution.

Our mission and entrepreneurial spirit attracts passionate and hardworking professionals. We work hard, but have fun while doing so.



A CyberGrants person is...

CyberGrants is successful because of the highly motivated people who work here and their deep enthusiasm for customer service and philanthropy. We recruit individuals whose honesty, integrity, initiative and creative approach to problem solving shines through. Your passion and commitment will inspire your colleagues as you continue to place the client at the center of everything you do.


For consideration, please send résumé & cover letter, with salary requirements to